13 Jan

Customer Service Executive Portuguese Shift Late Empleos vacantes en Booking Com Barcelona

Position
Customer Service Executive Portuguese Shift Late
Company
Booking Com
Location
Barcelona B
Opening
13 Jan, 2018 10 days ago

Booking Com Barcelona requiere con urgencia la posición de Customer Service Executive Portuguese Shift Late siguiente. Por favor, lea este anuncio de trabajo cuidadosamente antes de aplicar. Hay algunas calificaciones, experiencia y habilidades requisito de que los empleadores requieren. Hace tu trayectoria profesional encaja con estos requisitos? Asegúrese de que entiende el papel que está solicitando y que se adapta a sus habilidades y calificaciones.

Siga las instrucciones en línea, completar todos los campos necesarios, y proporcionar toda la información pertinente para que su solicitud sea presentada correctamente. Al hacer clic en el botón 'Apply this Job' (abre en ventana nueva) se le llevará al formulario de solicitud en línea. Aquí se le pedirá que proporcione datos personales y de contacto, responder a preguntas relacionadas con el empleo, y mostrar cómo usted cumple con los criterios de selección clave.

Customer Service Executive Portuguese Shift Late Empleos vacantes en Booking Com Barcelona Empleos Detalles:

We are looking for some new adventure-rescuers to join our growing Customer Service team! Are you excited by the chance to use your skills to solve problems and make an impact in your day-to-day work? Can you use your sharp social skills to give our customers a friendly, personal and positive experience every time? If so, you could be the hero we’re looking for!

Wait, this bit is extra important:
The shift that we will be able to offer you is the Late shift with starting hours between 15.00-15.30 and finishing hours between 23.00-23.30. The starting date for this role will be in March 2018.

Who we are:
We are the planet’s #1 accommodation site. Our diverse team, 15,000 strong, is united by a single mission: to empower people to experience the world. Whether in our Amsterdam HQ or at one of our 204 offices worldwide, we work hard to help make more than a million travel dreams come true every single day.

Within our Customer Service department we have over 8000 people, speaking 42 languages, in 13 countries worldwide – all working passionately to make sure our customers have the best travel experiences possible, 24 hours a day, 7 days a week.

The ultimate Customer Service checklist…

Fluency in English and Portuguese

An affinity for offering excellent customer service

Ability to adapt and work well under pressure in a fast-paced environment

Ability to take ownership and solve problems

Positive and resilient attitude

Great teamwork skills

Daily Responsibilities:
Liaising between accommodations and customers to resolve issues via phone and email

Supporting your colleagues with peer learning, and being open to feedback from others

Positively participating in company events, and in weekly team meetings

Being open to new projects and tests that we may need your help with

Promoting the Booking.com culture within your colleagues

How we support you:
We offer what we call the ‘Booking Deal’ which gives you many benefits when joining our team.

Gross salary of EUR 1,460 € based on full time working hours (14 payments scheme)

Language bonus (12 payments scheme)

Quarterly Bonus Plan: 6% of your salary based on set targets

Catered lunch

Fully paid training

Work schedule 4 to 6 weeks in advance

International working environment

Convenient office location in Barcelona

24 holidays per year on full time basis

So are you ready?

If you like what you see then click the link below to apply! The next page will begin a competency test which is Step 1 of the recruitment process. This should take no longer than 45 minutes to complete.

The hiring company Booking Customer Service Center (Spain) SL is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Spain. Booking Customer Service Center (Spain) SL is looking for a Customer Service Executive- Portuguese shift (Late Shift). Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.


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